Question 1

Do I need a subscription?

Accepted Answer

No. The browser editor is free forever. For cloud rendering, buy credits when you need them — no subscription required. Subscriptions are only for teams with predictable, high-volume needs.

Question 2

Is the free plan really free forever?

Accepted Answer

Yes. The free plan gives you full access to the browser-based editor at no cost. Server-side API rendering requires credits, which you can buy as one-time top-ups or get with a subscription.

Question 3

What happens if I run out of credits?

Accepted Answer

You can buy on-demand credit top-ups at any time. Top-up credits never expire and roll over month-to-month.

Question 4

Do monthly credits roll over?

Accepted Answer

Monthly credits from your subscription reset at the start of each billing cycle (use-it-or-lose-it). Only on-demand top-up credits roll over.

Question 5

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel anytime from your billing portal. You'll keep your top-up credits and revert to the free tier at the end of your billing period.

Question 6

What is 1 credit exactly?

Accepted Answer

1 credit = 1 minute of rendered video at 1080p30. The cost scales proportionally with duration, frame rate, and resolution. A 4K60 video costs roughly 8× more credits per minute than 1080p30.

Question 7

What does a video actually cost?

Accepted Answer

1 credit = 1 minute of 1080p30 video, and the cost scales with duration, resolution and frame rate: 720p30 ≈ 0.44×, 1080p60 = 2×, 1440p30 ≈ 1.78×, 4K30 = 4×, 4K60 = 8× per minute. At the best package rate (about €0.12 per credit) that works out to roughly €0.12 per minute of 1080p30 and €0.95 per minute of 4K60 — a 15-second Reel costs about €0.03.

Question 8

Subscription or top-ups — which is cheaper?

Accepted Answer

Per credit, top-up packages are cheaper (down to about €0.12 per credit, versus €0.25 per monthly credit on Pro). Subscriptions are about convenience, not a lower unit price: they add higher render limits, cloud project sync, a team workspace, support, and a predictable monthly credit allowance. If you render occasionally, top-ups win; if you render every month and want the workspace features, subscribe.

Question 9

Do I need a Pro subscription to buy credits?

Accepted Answer

No. Anyone on the free plan can buy top-up credits. A subscription adds a monthly credit allowance plus higher render limits, project sync, team workspace and support.

Feature	Free	Starter	Pro	Business	Enterprise
Browser editor & 20+ tools
Cloud rendering	Top-up credits
Project sync
Team workspace
Max render quality	720p30 · 30 sec	720p30 · 30 sec	1080p60 · 5 min	4K60 · 15 min	8K120 · 60 min
Monthly credits	—	10	100	250	Custom
Support	Community	Community	Email	Priority	Dedicated

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